Howard Perch: What Skills Should Every Business Development Pro Have?

Howard Perch is a proven leader in the healthcare field, having delivered heightened efficiency and improved patient experiences throughout his decades-long career.

Aseasoned hospital administrator, Howard Perch understands that developing any healthcare organization requires not only extensive hard work, but extensive expertise in key areas—that which is essential to enabling better performance, efficiency and service throughout the institution.

What skills should every business development pro have?

Business development pros working in healthcare, or any type of industry, are much likelier to be effective when they:

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·         Aren’t afraid to ask questions and engage in active listening

·         Know how to set goals and develop plans-of-action.

·         Understand the target audience’s patterns for requesting and receiving a service.

·         Know how to establish and build a brand that resonates with those it serves.

·  Possess a genuine curiosity for how things work and for unlocking ways to make processes/procedures better.

Howard Perch has worked in healthcare for more than two decades. Learn more here.

Howard Perch: Lean Strategies in Healthcare

Seasoned hospital administrator Howard Perch knows the value Lean methodology can have for healthcare organizations, having experienced significantly positive results with Lean processes and application throughout his leadership career.

And as someone who has had success with Lean implementation in healthcare, Howard Perch is also familiar with many of the Lean tools that can make identifying waste and improving the care experience possible.

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Lean strategies in healthcare

Some of the Lean tools Perch and others healthcare leaders enjoy heightened efficiency with include:

· Gemba, which involves immersing oneself within “the scene” to see how professionals are delivering services and how those services are being received.

· Observation, which is conducted in concert with Gemba but also adds the element of documenting what’s going on to make a comparative analysis.

· 5S organization, a tool for keeping things orderly and organized to ensure professionals can do their jobs more efficiently.

To learn more about Perch and his success in healthcare leadership, click here.